Independent UK report examines care and support for children with disabilities
The True Colours Trust in the United Kingdom recently commissioned Demos to produce the report, Life to the full : care and support in the UK for disabled children and children with life-limiting and...
View ArticleUK Local Government Association releases reports on digital service...
The Local Government Association (LGA) in the United Kingdom have published four related report on the topic on public service transformation using digital tools. The reports are: –Delivering better...
View ArticleACEVO Commission into Delivering Better Public Services releases report
ACEVO, a network in the United Kingdom comprising charity and social enterprise leaders have released the research report, Remaking the State (PDF 1.5MB). The Commission examined key challenges for...
View ArticleNew UK report released on future proofing mental health services
The Joint Commissioning Panel for Mental Health and The Centre for Sustainable Healthcare in the United Kingdom have released the report, Guidance for commissioners of financially, environmentally and...
View ArticleArticle discusses Spending Review challenges for the UK
The article, Meeting the Spending Review challenges : a CSW roundtable recently published in Civil Service World discussed some of the challenges for the government in providing high quality public...
View ArticleArticle discusses research on progress of the UK government’s digital...
The article, Understanding the digital transformation of government: a progress report, discusses the findings of a recent survey of civil servants about the progress and value of digital...
View ArticleUK DWP issues media release outlining priorities post Spending Review
The Department for Work and Pensions (DWP) has issued the media release, Department for Work and Pensions’ settlement at the Spending Review, which outlines the departmental priorities and budget...
View ArticleUK Government releases second response to Personal Independent Payment...
The UK Government has published the document, Government’s second response to the Independent Review of the Personal Independence Payment Assessment (PDF 590kb). The response, “relates to the medium...
View ArticleUK NAO releases findings of survey which examined the digital skills gap in...
The National Audit Office (NAO) has released the report, The digital skills gap in government, December 2015 (PDF 705kb). “The document set out: -The survey findings and digital leaders’ views on...
View ArticleDWP publishes report on progress of Universal Credit
The UK Department for Work and Pensions (DWP) has published the report, Universal Credit at work (PDF 750kb). The report found that Universal Credit had led to better outcomes for claimants and...
View ArticleUK Government Digital Service launches notification service
The Civil Service World article, GDS to launch “Notify” text notification service, reports on plans by the Government Digital Service in the United Kingdom to deliver a text message notification...
View ArticleUK report released on citizen engagement
The Institute for Government has released a report entitled, Smarter engagement : harnessing public voice in policy challenges (PDF 170kb). The report identifies four drivers which make it critical for...
View ArticleUK report examines potential distributed ledger technology for service delivery
The Office for Science in the United Kingdom has published the report, Distributed ledger technology : beyond block chain (PDF 1.4MB). The report, written by the UK Government Chief Scientific Advisor,...
View ArticleUK parliamentary committee releases report on local welfare safety net
The House of Commons Work and Pensions Committee in the United Kingdom have published the report, The local welfare safety net (PDF 1.4MB). The scope of the inquiry was for the committee to examine,...
View ArticleDepartment for Work and Pensions introduces new service for British Sign...
The Department for Work and Pensions in the United Kingdom has issued the press release, DWP services more accessible thanks to new British Sign Language pilot. The press release discusses the...
View ArticleIPPR report examines pathways in and out of unsupported accommodation
The Institute for Public Policy Research in the UK have produced the report, Nowhere fast : the journey in and out of unsupported temporary accommodation (PDF 5MB). The report provides examples of how...
View ArticleUK article discusses six point about the future of digital government
The Civil Service World article, Sprint 16 : six things we learned about the future of government digital from the GDS conference provides a summary of some of the key points raised at the Government...
View ArticleDWP releases Claimant Service and Experience Survey report
The Department of Work and Pensions (DWP) has released the report, DWP Claimant Service and Experience Survey 2014/15 (PDF 1.6MB). “The survey’s key objectives are: to capture claimants’ views and...
View ArticleUK government Government Service Design Manual updated to include governance...
The beta version of the Government Service Design Manual in the United Kingdom (UK) has been updated to include the section, Governance principles for agile service delivery.
View ArticleDWP releases single departmental plan
The Department for Work and Pensions (DWP) has released the report, DWP single departmental plan: 2015 to 2020, which “describes the Department for Work and Pensions (DWP) priority objectives for 2015...
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